Our District’s water supply is currently produced from five groundwater wells, and we use chlorine as the primary disinfecting agent in our water distribution system. Fort Bend County MUD No. 25’s system does not use surface water as our raw water source; further, our system has maintained an adequate disinfectant residual and there are no safety concerns. As such, our District’s water is not typically at risk for a Naegleria Fowleri incident, such as was experienced last month in neighboring Brazoria County who uses surface water. Residents may continue to use tap water for showering, cooking, or other normal uses.
To help protect our district’s employees and the public health during Covid-19 pandemic, the District front lobby is closed for public access but the drive-thru window is open for customer service, Monday thru Friday from 8:00am to 5:00pm CST. Payments can continue to be dropped off at the Pheasant Creek Shell Station drop box at 17230 Old Richmond. Rd., or mailed to P.O. Box 2847, Sugar Land, TX 77487. Billing representatives are available by phone at 281-277-0129 Monday thru Friday from 8:00 a.m. to 5:00 p.m. For after-hour emergencies, please dial 281-277-0129 and select option 9. Thank you and continue to stay safe!
Neighbors Helping Neighbors: Community Heartlines Program – Waterdistrict25
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Neighbors Helping Neighbors: Community Heartlines Program

  • November 18, 2025

Neighbors Helping Neighbors: Community Heartlines Program

Neighbors Helping Neighbors: Community Heartlines Program

The Community Heartlines Program was established to exemplify the spirit of neighbors helping neighbors. In partnership with the East Fort Bend Human Needs Ministry, the District hosts annual food drives to support residents in need.

Thanks to the generosity of our residents, this year’s food drive successfully collected 300 bags of food, which were delivered to East Fort Bend Human Needs Ministry to aid those in need.

If you or someone you know requires assistance with food or other necessities, please reach out to the East Fort Bend Human Needs Ministry at ministry@humanneeds.org for support.

The District extends its heartfelt gratitude to all the residents who contributed to making this drive a success! Together, we’re building a stronger, more compassionate community.

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

Report for 2016 1.7 KB

Our Brochure 1.25 KB