6 RESIDENT SERVICES

DISCONTINUE SERVICE





Contact Information
Service Location

REQUEST A SERVICE CALL





Contact Information
Service Location

SERVICE & REPAIRS

For service or reporting leaks during normal business hours, call 281-277-0129 and press option 2. For after-hours emergencies call 281-277-0129 and press option 9.

For after hours emergencies call 281-277-0129 and press 9.

For anonymous reporting of illegal storm sewer dumping or ethics violations call toll free 866-414-9950.

CUSTOMER SERVICE SURVEY





Here's your chance to let us know what's on your mind
Have you had a reason to call for:

How would you rate the Customer Service Representative who handled your call?

How well did the Representative communicate with you?

Was the problem solved to your satisfaction?

How was our response time to fix the problem?

How would you rate the Operator?
Appearance

Courtesy

Competence

How would you rate the Crew?
Appearance

Courtesy

Competence

How would you rate the Billing Rep?
Appearance

Courtesy

Competence

The restoration of residential property or landscaping was?

Do you have a problem you would like to discuss with a member of our Board of Directors?

Would you like someone to call you?

If yes, when is the best time to reach you?

How would you rate your service overall?

PHONE APP

The mobile version of the My WaterDistrict 25 customer portal is available for download on both Android and iOS devices from the Apple iTunes Store and Google Play Store.